Background: Improvement of the quality of health services will not be possible without regard to the systematic management of errors and medical malpractice and prevention of their recurrence. The aim of this study was descriptive survey of inserted records in the system of treatment files records proposed in the meetings of the Commission of Article 11 in the sanctions unit of department of Mashhad University of Medical Sciences by the type of offense during the years 2007 to 2015.
Methods: The present study was cross-sectional and retrospective. At first, the paper archive records that available since 2007 in the sanctions unit were examined. Infringement by the Commission of Article 11 includes get money out of tariffs, creation of unauthorized medical institute, use of an ineligible person, offering services without a license, failure to renew the license, interfering with the treatment, product fraud, unauthorized closure and absence of physician. The collected data in Microsoft Excel software 2013 were analyzed.
Results: Investigation of infringements set forth in Article 11 Commission in nine years (2007-2015) had a total of 514 infringements. The highest number of infringements in all these years is related to a payment out of tariffs. The highest number of infringements was in 2010 (88 cases) and the lowest was in 2013 (25 cases). 9-year statistics of the Commission Article 11 show that most of the complaints belonged to receiving money out of tariffs and providing services without a license (274 and 70, respectively).
Conclusion: Amending regulations and determination of allowed limits of activity of practitioners in each field after health development plan have an important role in reducing crimes such as providing services without a license and getting money out of tariffs.