The Relationship between Job Satisfaction and Levels of Burnout in Clinical Staff Working at Hospitals in Mashhad

Document Type : Research Article

Authors

1 Student Research Committee, School of Medicine, Mashhad University of Medical Sciences, Mashhad, Iran

2 Psychiatry and Behavioral Sciences Research Center, School of Medicine, Mashhad University of Medical Sciences, Mashhad, Iran

3 Ophthalmology Research Center, School of Medicine, Shahid Beheshti University of Medical Sciences, Tehran, Iran

4 Consultant of Deputy of Health, Mashhad University of Medical Sciences, Mashhad, Iran. Editor-in-Chief of Behvarz Journal, Mashhad University of Medical Sciences, Mashhad, Iran

Abstract

Background: Human resources are exposed to the scourge of mental pressure caused by organizational factors which can affect job satisfaction. This study was designed to determine “the relationship between job satisfaction and levels of Burnout in clinical staff working at hospitals in the city of Mashhad”.
Methods: In this descriptive-analytical study, the sample size was 660 medical personnel in hospitals of Mashhad University of Medical Sciences which were selected with stratified, cluster and in the final phase with simple randomized sampling methods. They completed the research questionnaire which included demographic information form, the questionnaire of job satisfaction and the Maslach Burnout Inventory (MBI). Data were analyzed using SPSS version11.5 with the appropriate statistical tests.
Results: According to 3 factors of MBI, 38.6% of subjects reported low levels of emotional exhaustion, 58% low levels of depersonalization and 62.9% low levels of personal accomplishment. 42.1% of the medical staff had low, 54.8% had moderate and 3% had high levels of job satisfaction. There was a significant inverse correlation of emotional exhaustion and depersonalization with job satisfaction as medical staff that had higher job satisfaction reported less emotional exhaustion and depersonalization (P<0.05). High personal accomplishment was more reported form employees who were relatively satisfied with their job (P<0.05).
Conclusion: Job satisfaction in staff of hospitals was found to be moderate. The burnout based on emotional exhaustion and depersonalization was low but personal accomplishment was also low (risk factor). Improvement of job satisfaction may reduce emotional exhaustion and depersonalization in medical staff.

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